Make your firm more agile and free your employees from time-consuming tasks.
To develop your business, you should devote most of your time to tasks with high added value, freeing yourself from the telephone reception and administrative procedures involved in managing a physical secretariat makes it possible to overcome everyday problems. You have no delays, no absences, and no human resources management.
Whether on an ad hoc or permanent basis or over a longer period of time, outsourced telephone reception services can take over. During the holidays, in case of unforeseen events, or during peaks of activity, the firm stays available under all circumstances.
Subcontracting all or part of your telephone reception limits the constraints associated with hiring an employee internally. The costs are reduced and the additional costs associated with unforeseen events are avoided.
A telephone reception provider sets up monitoring indicators in order to be able to quantify the number and type of call, which allows you to monitor your activity more closely: call log, details of actions, etc. All important and valuable information traced by email or text message.