Your secretariat is your clients' first contact with your firm. Its availability and efficiency are essential to your client relations and productivity.
From greeting clients in person or on the phone to transcribing your legal documents, the workload of all the teams involved in a court enforcement officer's firm can be significant. They must therefore be able to adapt to the peaks and troughs of their activity. The aim is to provide a constant quality of service and to ensure that the firm is always available, regardless of the current workload.
In addition, numerous administrative tasks complicate the day-to-day tasks of court enforcement officers. Time-consuming and repetitive, they can neither be delayed nor neglected. However, they should not distract them from their core business and higher-added-value tasks.
The answers to this problem can be found within the firms themselves, in the organization of its members' skills, as well as externally with a trusted partner for the outsourcing of support functions provided by a secretariat with, in turn, other important advantages: