Unique know-how in restaurant software: With more than 40 years of experience in POS software development, Septeo Hospitality has unique business and technological know-how. This competitive advantage applies to both catering in tourist accommodation establishments (hotels, campsites, accommodation, tourist complexes, etc.) as well as traditional and gastronomic catering and commercial catering.
Septeo Hospitality offers a wide range of software solutions for restaurants:
- Catering software fully integrated with the PMS, which includes not only cashier functions, but also functions related to the management of the establishment as a whole: customer file, centralized payments in the customer history, stocks shared by the establishment's income sources, allocation of joint sales by income source, etc.
- Catering and POS software connected to our different PMS management software packages for hotels and campsites.
- Global cashier solutions connected to our POS and PMS systems.
- Devices to record the customer's order and payment at the table integrated into our POS and PMS systems (Orderman, pads), and Kitchen Display System (KDS).
In the restaurant sector, whether restaurants integrated into hotels or independent establishments, operational excellence and customer satisfaction are essential. Implementing versatile and connected point of sale software, and if possible integrated with the hospitality PMS, is becoming a strategic imperative. Our software makes managing an establishment with several catering points, sometimes spread over a wide geographical area, much easier.
Software features that meet all customer needs:
Reservations and table management:
- Management of online reservations from our restaurant reservation engines integrated into our PMS, by phone, from the hotel or campsite reception, or directly in the restaurant.
- Optimizing table allocation to make the most of available space, reduce customer waiting times and increase your RevPat (revenue per table).
Automated management covered by service and by point of sale by the types of board (full, half) and packages offered by the tourist accommodation:
- Digitization of the reservation book for an efficient reservation from any point of sale at the campsite or hotel
Intuitive control:
- Simple user interface to record orders remotely, in the room, at the table, on the terrace or online, which allows quick data entry and reduces errors.
- Integration of digital menus and the possibility of customizing orders according to customer preferences.
Online orders and deliveries:
- Integration with online ordering platforms and delivery services to expand the restaurant's reach and meet the growing demand for takeout and home delivery.
Integration with PADS or KDS (Kitchen Display System):
- Our systems are interconnected with digital display solutions and digital terminals or pre-ordering, ordering and production in the kitchens of Michelin-starred gourmet restaurants.
Sending orders to the kitchen:
- We installed kitchen printers connected to our PMS to directly print orders and communicate the chef's requests to the different workstations in the kitchen. This eliminates the need to go back and forth between the dining room and kitchen, reduces reading errors and increases the time spent greeting and advising customers at the table and, therefore, customer satisfaction.
- Orders sent to the kitchen are automatically divided between hot and cold, and the order of orders “to follow” in the kitchen is perfectly synchronized.
Smart stock management:
- Inventory management is of vital importance, as it directly impacts the restaurant's profitability. Modern POS systems incorporate advanced stock management functions, tailored to both hotel restaurants, with their large volumes and specific requirements, and independent establishments, where cost control and waste reduction are paramount. These tools allow you to optimize inventory management.
- Septeo Hospitality also works with large dining establishments that have to deal with inventory issues on the go, in basement warehouses, or without an Internet connection.
Flexible and secure payments:
- Our POS solutions offer a wide range of payment methods and guarantee secure transactions, with a fluid payment experience for the customer, thanks to the integration of technologies such as physical TPE or Soft-POS compatible with credit/debit cards, mobile payments, contactless payments and the possibility of deferring payments in the room.
Analysis and Reporting:
- Customized dashboards and reports that provide insights into restaurant sales, menu performance, customer preferences, and staff efficiency. This data helps us make informed decisions to improve operations.
Loyalty and marketing program:
- Ability to create and manage loyalty programs to reward repeat customers.
- Integration with marketing tools: CRM, restaurant customer satisfaction questionnaires, to promote special offers or events.
Integration with other systems:
- The integration of POS with other management platforms, including PMS, is a great advantage for independent hospitality and catering. It enables synergy between online reservations through our restaurant reservation engines or platforms such as GuestOnline, customer relationship management (CRM) and loyalty programs, increasing customer engagement and retention.
- Detailed analytics using Business Intelligence solutions provide invaluable information that is essential to guide strategic decisions and promote growth, regardless of the type of restaurant.
Security and Compliance:
- Features to protect customer data and ensure compliance with current regulations, such as PCI DSS for card payments.
Implementing an advanced and integrated POS is essential for restaurants, both within hotels and independents, that wish to improve their operational efficiency and their customers' experience. By synchronizing order, stock and payment management and optimizing connectivity, these establishments can meet today's challenges. Investing in the right technology is a fundamental step towards innovative and competitive management of restaurant services, allowing you to stand out from the crowd in the demanding hospitality sector.
